Solidroad funding news – Dublin-based Solidroad Secures €1.1 Million in Funding

Their combined knowledge and assistance highlight how revolutionary it's technology may be. This accomplishment represents a critical turning point in Solidroad's goal to change how businesses teach their teams that interact with customers.

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The recently raised money will be put towards growing it's workforce, quickening the pace of product creation, and enhancing AI capabilities. Solidroad is well-positioned to spearhead enterprise training innovation with its emphasis on delivering exceptional hiring, onboarding, and training solutions.

Mark Hughes, co-founder and CEO of Solidroad said, “Solidroad currently is like a ‘flight-simulator’ for customer-facing teams, Our software allows CX agents to practise realistic conversations with AI prospects and customers, receiving personalised performance feedback from our AI coach. This approach significantly enhances skills, reduces ramp times, and increases training effectiveness.”

Leaders in the industry have already taken notice of it's platform, and its design partner clients, including ActiveCampaign, Ryanair, and Three Mobile, are benefiting from scalable, customised training. Companies with significant customer contact volumes and continuous staff training needs will benefit most from the software's capacity to replicate real-world customer interactions and provide individualised training at scale.

Patrick Finlay, co-founder and CTO of Solidroad said, “We’re excited to use this investment to bring our vision to more businesses, helping them improve their training processes and ultimately their customer experience outcomes,” “This funding is a testament to the hard work of our team and the trust our investors have in our potential.”

About Solidroad

In 2023, Solidroad was established by Mark Hughes and Patrick Finlay, who had previously collaborated at Intercom. After founding and selling Gradguide, a platform for training and mentoring, Mark learned how difficult it was to scale individualised instruction and evaluation.

He teamed up with Patrick, who had demonstrated AI's amazing potential in a language-learning programme he had developed, after being inspired by the technology's potential to revolutionise.