PolyAI funding news – UK-based PolyAI Secures $50Million in Series C Round Funding

The funding will be used by the firm to create and enable AI-powered, voice-first automation in enterprise call centres.

PolyAI, led by CEO Nikola Mrkšić, specialises in building AI voice assistants that are lifelike and conversational. It supports a variety of high-call volume sectors with an emphasis on customer service, enabling consumers to engage with businesses using sophisticated, astonishingly human-sounding voice artificial intelligence technologies.

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In 2017, the business separated from the world-class Machine Intelligence Lab at Cambridge University. Today, it provides services to almost 100 corporate clients, including Fortune 500 organisations like FedEx, PG&E, Caesars, Marriott, and Unicredit. A business client introduced voice assistants that are entirely powered by generative AI last year.

It unveiled a multilingual workplace assistant that speaks twelve languages under another well-known brand. In addition, businesses in the public sector and industries like finance, insurance, energy, retail, healthcare, manufacturing, telecoms, logistics, and home services are among the clientele.

About PolyAI

PolyAI creates conversational assistants for businesses that engage in natural dialogue with clients to address their issues. No matter what or how their conversational assistants hear their clients speak, they are able to comprehend them.