Funding

[Funding alert] Danish AI Startup Magic Feedback Secures €1.2 Million in Pre-Seed Funding

Dec 19, 2023 | By Startup Rise EU

Danish AI startup Magic Feedback secures €1.2 million in pre-seed funding. The financing was headed by Maki VC, with support from individual angel investors, including Humio co-founder and former CEO Geeta Schmidt.
Team - Magic Feedback

Danish AI startup Magic Feedback secures €1.2 million in pre-seed funding. The financing was headed by Maki VC, with support from individual angel investors, including Humio co-founder and former CEO Geeta Schmidt.

Magic Feedback CEO and Co-Founder, Nima Vali Rajabi said, “Most product teams are doubling down on product discovery, making sure they understand their users’ problems and needs before building solutions, However, one thing that almost every product team struggles with is that no one has time to unify and make sense of all the feedback collected. Instead, feedback is scattered all over the place, slowing down decision-making and leading to solutions being built without key insights.”

Organising and classifying user feedback is too time-consuming and costly for organisations that get an enormous amount of qualitative feedback from customers through support tickets, meeting notes, and product reviews.

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With Magic input, you can use artificial intelligence (AI) to automatically organise and categorise user input throughout all the platforms where it is saved. Magic Feedback additionally offers a single feedback platform.

Maria Westergaard, an early user and strong supporter of Magic Feedback’s vision, said: “Our feedback used to be scattered all over the place. Nobody had the full picture, and most of the feedback was inside someone’s head. With Magic Feedback, we got everything into one place and took control of our feedback. It has allowed me to explain exactly what users want, and the user stories help engineers understand exactly what to build.”

Schmidt commented, “ I’ve been closely following Magic Feedback since its inception, And by putting in the work and never compromising their vision, Nima and Fran have now positioned themselves to make a positive impact on every product on the internet.”

About Magic Feedback

Magic Feedback was established in 2023 with the intention of revolutionising the way product teams manage user input. Nima Vali Rajabi, the CEO, and Francisco Arias, the CTO, were two former Google workers. Bid farewell to the laborious process of gathering, sorting, and evaluating customer input by hand. Your whole feedback history is automatically collected, analysed, and arranged in one location with Magic Feedback.

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