
Trustly, a global leader in Pay by Bank, has appointed Randy Kern as Group Chief Technology Officer (CTO) and Chantelle Zemba as Group Chief Legal Officer (CLO).
SUMMARY
- Trustly, a global leader in Pay by Bank, has appointed Randy Kern as Group Chief Technology Officer (CTO) and Chantelle Zemba as Group Chief Legal Officer (CLO).
Kern brings extensive experience from leading technology companies including Microsoft and Salesforce. He previously served as Chief Product and Technology Officer at Marqeta, where he helped scale its global payments platform, and also held senior leadership roles at Salesforce and advised Microsoft on Azure development.
Zemba previously led the legal function at Deliveroo, where she built and scaled the legal team, supported multiple funding rounds, and oversaw the company’s 2021 IPO.
The appointments come as Trustly continues to expand its data-driven payments platform, which enhances customer experience, improves merchant insights, and supports higher customer retention through features like tokenisation and pre-filled payment flows.
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The company is also strengthening its presence in the US, which now represents around half of its revenue, and continues to scale globally as adoption of Pay by Bank accelerates.
Johan Tjärnberg, CEO of Trustly, said: “Randy and Chantelle’s appointments mark an important step in Trustly’s next phase of growth. The fact that they have chosen to join Trustly shows the huge opportunity ahead of us. As open banking payments become increasingly data-driven, having a technology leader with deep experience scaling global platforms will be critical. Randy brings an exceptional track record from the US market, and his leadership will help ensure our platform continues to deliver the performance, reliability and intelligence our merchants and partners expect, across both Europe and the United States.”
About Trustly
Trustly is a global leader in online banking payments offering a digital account to account platform that enables fast, simple and secure transactions. It connects leading merchants with consumers directly through their online banking accounts, redefining how payments are made while improving speed convenience and security in digital commerce.







