Funding

Berlin-based Parloa Secures €61.7 Million in Series B Round Funding

Apr 24, 2024 | By Startup Rise EU

Parloa, a leader in AI-powered automation for customer service, secures €61.7 million in series B round funding led by Altimeter Capital, with participation from new and existing investors EQT Ventures, Newion, Senovo, Mosaic Ventures and La Famiglia Growth.

Parloa, a leader in AI-powered automation for customer service, secures €61.7 million in series B round funding led by Altimeter Capital, with participation from new and existing investors EQT Ventures, Newion, Senovo, Mosaic Ventures and La Famiglia Growth.

The funding brings Parloa’s total capital raised to-date to $98 million, following its $21 million Series A funding round led by EQT Ventures in 2023.

Read also - Poland-based bValue Secures €90Million in Funding

This announcement comes on the heels of 3X revenue growth in each of the last 3 years and Parloa’s successful US market entry in 2023 when it opened its first office outside of Europe in New York.

Within six months, It was able to sign several Fortune 200 companies. The funding will support Parloa’s product enhancement initiatives and continued expansion across high growth markets including Europe and the US.

Apoorv Agrawal, Partner at Altimeter Capital said, “We see tremendous potential in Parloa and share its vision of AI-powered customer experiences. We have been studying the space deeply and we believe that Parloa stands out as a leader given their incredibly talented team and their deep focus on the most valuable parts of the customer experience stack. Not only have they earned the trust of some of the world’s largest enterprises, but they have gotten here in a capital efficient manner. We look forward to partnering with Parloa to scale their impact globally,".

RECOMMENDED FOR YOU

recomd
News
Data connectivity provider CData Software Acquired Data Virtuality
Startup Rise EU
Apr 6, 2024
recomd
Funding
[Funding alert] Aveiro-based Martech Company Primetag Secures €3.5 Million in Funding
Startup Rise EU
Jan 12, 2024
recomd
Recent Articles
Minnesota-based Datasite Acquired Sherpany
Startup Rise EU
Feb 26, 2024

Malte Kosub, Parloa Co-Founder and CEO said, “We are incredibly excited about this financing round, as it will allow us to make a significant leap forward in improving the customer service experience for everyone and setting new standards for the communication between customers and enterprises, The financial, operational and strategic acumen of Altimeter Capital as one of the world’s most revered tech investors will help us scale in new markets, supercharge our growth and enhance our AI-powered platform and product line-up.”

Mr. Kosub added: “We are thrilled our new partners share our vision to revolutionize customer experiences by enabling AI agents to engage personally, proactively and independently. AI agents are evolving beyond rigid, script-based voicebots to provide personalized responses and interactions. We make calling companies fun again.”

Doreen Huber, Partner at EQT Ventures said, “Parloa’s impressive and steady market performance, coupled with their evident forward momentum, underscores their capacity to make a substantial mark in this multi-billion dollar industry. We’re thrilled to be partnering with the team as they continue to drive innovation and transform the way companies engage with their customers,”.

About Parloa

Parloa is a leading AI company for the automation of customer service. It’s platform unites humans and AI in one team to take companies’ service quality to a new level through AI-based customer service, natural-sounding conversations, and outstanding service experiences on the phone and all communication channels.

Recommended Stories for You

story
Funding

[Funding alert] London-based MOONHUB Secures €1.3 Million in Funding

Startup Rise EU Feb 29, 2024

story
Funding

[Funding alert] Warsaw Graphic Developer Startup Gotiva Raises €1.11 Million in Seed Funding

Startup Rise EU Jan 19, 2024

story
Funding

[Funding alert] Sweden-based Sigrid Therapeutics Secures $4M in Funding

Startup Rise EU Nov 1, 2023

story
Funding

[Funding alert] Stockholm-based Serverpod Raises €1.7 Million in Pre-Seed Funding

Startup Rise EU Feb 23, 2024

story
France

[Funding alert] Lyon-based Axeleo Capital Secures €73 Million second Fund

Startup Rise EU Dec 12, 2023

story
Funding

Bicycle Therapeutics funding news – Medtech Startup Bicycle Therapeutics Secures $555Million in Equity Funding

Startup Rise EU May 25, 2024