Novatus Global Appoints Andrew Pinnington as Chief Customer Officer

The appointment comes as the company continues to grow following it's $40 million investment from Silversmith Capital Partners in 2024. It also highlight's Novatuss focus on strengthening customer relationships, and enhancing its commercial strategy as it enters its next stage of growth.

Novatus has grown from a two-person startup into a company with more than 120 employees across London, the United States, Australia, and India. The company has become a trusted partner for many leading banks, asset managers, and financial institutions worldwide. Its flagship SaaS platform, Novatus En>ACT, provides real-time assurance and compliance support across global transaction reporting requirements.

As Chief Customer Officer, Pinnington will oversee Novatus’s global sales, client success, and managed services teams. He will be responsible for driving business growth, strengthening relationships with existing clients, winning new customers and ensuring a high quality experience throughout the entire client journey.

Novatus has grown from a two-person startup into a company with more than 120 employees across London, the United States, Australia, and India. The company has become a trusted partner for many leading banks, asset managers, and financial institutions worldwide. Its flagship SaaS platform, Novatus En>ACT, provides real-time assurance and compliance support across global transaction reporting requirements.

As Chief Customer Officer, Pinnington will oversee Novatus’s global sales, client success, and managed services teams. He will be responsible for driving business growth, strengthening relationships with existing clients, winning new customers and ensuring a high quality experience throughout the entire client journey.

Novatus has grown from a two-person startup into a global company with more than 120 employees across London the United States, Australia and India. It has become a trusted partner for many of the world's leading banks, asset managers, and financial institutions. Its flagship SaaS platform, Novatus En>ACT, provides real time assurance and compliance across global transaction reporting regimes.

As Chief Customer Officer, Pinnington will lead the companys global sales, client success and managed services teams. He will oversee the entire client lifecycle, focusing on driving growth, strengthening relationships with existing customers, winning new business, and ensuring high quality service delivery.

Read More:Forsee Power and Wabtec Collaborate to Equip Locomotives

“Novatus is one of the most compelling businesses in financial services technology today,” said Pinnington. “In a world of increasing regulatory complexity, the ability to help clients resolve their global reporting issues with real-time, data-driven and AI-enabled assurance is genuinely transformative. What struck me most in conversations with Andrew, Matt and the team was the clarity of vision, the quality of the product, and the expertise of the people. I am excited to ensure that every client interaction reinforces why Novatus is the trusted choice for the world’s leading financial institutions.”

“We are at an exciting inflection point in Novatus’s journey,” said Andrew Hedley, Co-Founder and Co-CEO of Novatus. “We have continued rapid growth and have just received a King’s Award for Enterprise - recognition that reflects the quality of our people and the impact of our technology. To sustain and accelerate that trajectory, we need world-class commercial and customer leadership.”

Matt Ranson (Co-Founder and Co-CEO) added, “Andrew brings exactly that: deep financial services expertise, a proven ability to build and scale client-facing teams globally, and a genuine passion for partnering with customers to solve their most complex challenges. He brings a powerful combination of deep commercial acumen and Transaction Reporting expertise, and we are delighted to welcome him to the team.”

About Novatus Global

Founded in 2019 and headquartered in London, Novatus Global Limited provides software and consulting services to major financial institutions around the world. The company helps client's manage complex regulatory, and business challenges across areas such as transaction reporting, data and AI, risk, compliance, ESG and strategy and operations. It's solutions are designed to improve operational efficiency and support regulatory compliance.

Read More:IQM Quantum Computers appoints Barbara Venneman to its Board of Directors