Lemni funding news – Amsterdam-based Lemni Secures $3.5Million in a Pre-Seed Round Funding

Sequoia Capital, based in California, is a venture capital firm that invests in startups across industries like energy, finance, healthcare, internet, and mobile.

Julien Bek, Partner Sequoia Capital said, “Building great product experiences starts with strong founders—that’s why we’re delighted to partner with Krijn and Alex on their journey,”.

The funding round also included contributions from Designer Fund, Frank Slootman, Scott Belsky, Arthur Mensch, Koen Bok, Jorn van Dijk, Christian Reber, Niklas Jansen, Mario Götze, and others. The money will help the startup grow its product, expand its team, and reach more businesses worldwide.

Krijn Rijshouwer said, “We believe businesses can grow without losing their ability to care. With the big advancements in AI we now have the tools to solve things. With Lemni, you can set up custom AI agents that work from a single source of truth for each customer, giving them an immediate understanding of the entire history. That way every customer interaction begins where the last one ended. No more starting from scratch, no more repeating yourself—just one continuous conversation,”.

What does Lemni solve?

Customer service often has issues like automated replies, long wait times, and repetitive chatbot interactions. Many companies limit live support by hiding phone numbers, restricting emails, and using chatbots with scripted responses.

While this saves on customer service costs, it can frustrate customers and doesn’t solve their problems well.

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About Lemni

Lemni, co-founded by Alex Buis and Krijn Rijshouwer, offers a solution with AI agents that help businesses. These agents work from a single source of information for each customer, so they understand the full history.

This allows every new interaction to pick up where the last one left off, so customers don’t have to repeat themselves. Lemni aims to improve customer service by providing real-time knowledge and insights, making each interaction feel personal and efficient.