indigo.ai funding news – Milan-based indigo.ai Secures €10Million in Series B Round Funding

This new investment shows the strong growth of Indigo.ai, which reported an 88% increase in recurring revenue for the year ending December 2024. This funding will help indigo.ai strengthen its position in the Italian market and expand into new international markets.

Founded in 2016 by five university students, indigo.ai quickly leveraged AI to create solutions that improve conversations between businesses and customers.

Today, it offers virtual assistants powered by advanced AI agents, helping businesses build stronger, more empathetic relationships with users, which boosts customer care, loyalty, and overall brand performance.

In the past year, indigo.ai has expanded its client base, working with well-known brands like DentalPro, Opyn, Università Bocconi, Consorzio Netcomm, and Pensionati.it, in addition to longtime clients like Enel, Santander Consumer Bank, Lavazza, Bayer, and Telepass.

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Their continuous focus on innovation has led to advanced projects, such as using AI agents on WhatsApp for Flou, a leading Italian furniture brand, creating a virtual assistant for technical support at Unobravo, and helping Satispay, a top digital payment platform in Italy, enhance their app with AI support.

In 2024, the company launched a Partnership Program to collaborate with system integrators and help large companies with their tech choices. Their goal is to make their platform more user-friendly, scalable and aligned with market demands.

Gianluca Maruzzella, Co-founder & CEO of indigo.ai said, “With this operation, we can consolidate our market position and focus on business and technology development, which have always been the focus of our investments, aiming for a sustainable and profitable model. Our goal is to transform the future of Customer Experience to create long-term value, working alongside any company that sees user relationship management as key to its success, Thanks to the close collaboration with Azimut, we will have the opportunity to consolidate further our positioning in the field of digital workforce creation composed of AI Agents, supporting companies in the adoption of Gen AI and LLMs to address this new phase of digital transformation that is redefining the DNA of organizations at any level. We are excited to start 2025 with a growth plan that, in addition to expanding solutions, also aims to expand our geographic boundaries.”

Giorgio Medda, CEO of Azimut Holding, comments, “As investors in venture capital and key players in the fintech ecosystem, our goal is to support innovative realities capable of transforming markets and sectors. indigo.ai perfectly embodies this ambition, thanks to an exceptional team that has demonstrated the ability to develop scalable and impactful technology solutions. This deal not only reinforces our commitment to investing in artificial intelligence and digital transformation but also represents a significant step toward creating a future where interaction between companies and customers will be increasingly direct, personalized, and efficient.”

Michele Grazioli, Vedrai and indigo.ai President, adds, “We are proud to support a project like indigo.ai, a pillar of our long-term strategy in the technology context. This round is not just a milestone but a step toward a joint vision born three years ago when we decided to invest alongside an ambitious team in cutting-edge technologies to face an increasingly uncertain future.”

About indigo.ai

indigo.ai, Italy's top platform for conversational AI virtual assistants helps companies improve their customer experience with advanced AI agents.