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Parloa

Parloa is an AI company providing an agent management platform that enhances customer service and improves business-client communication globally.

Berlin, Germany, IT


About Parloa

Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa is a global AI company that develops an enterprise-grade AI Agent Management Platform to transform customer service experiences. The platform leverages generative AI to automate contact centers by deploying intelligent AI agents capable of natural, human-like conversations, while also supporting human agents with real-time assistance. Trusted by global brands, Parloa enables businesses to deliver seamless, personalized customer interactions that enhance satisfaction, drive sales, and build long-term loyalty. With offices in Berlin, Munich, and New York, the company is focused on making every customer interaction as easy and intuitive as talking to a friend.

Legal Name

: Parloa

Headquarters

: Berlin, Germany

Business Model

: B2B, B2C

Founding Date

: 2018

No. of Employees

: 201-500

Founding Members

: 1. Malte Kosub CEO & Co-Founder


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