France

Actionable funding news – Paris-based Actionable Secures €2 Million in Funding

Sep 10, 2024 | By Team SR

Actionable, a company specializing in predictive analysis of customer satisfaction, announces a fundraising of 2 million euros, five months after its launch. This pre-seed round, carried out in capital increase and debt, will allow it to develop an AI predicting customer satisfaction and its key factors.

SUMMARY

Actionable, a company specializing in predictive analysis of customer satisfaction, announces a fundraising of 2 million euros.
Actionable is a firm that specializes in using artificial intelligence to anticipate consumer satisfaction.

Around thirty entrepreneurs and leaders, including Stéphane Distinguin (founder of Fabernovel), Mathieu Azorin (MD at Ogury and co-founder of Storetail exit to Criteo), Xavier Mariani and Emilien Eychenne (co-founders of Adikteev), Guillaume Grimbert (CEO and co-founder of Greenbids), Aurélien Georget (CPO and co-founder of Strapi), Véronique Pican (MD at Equativ), or Thomas Jeanjean (COO Payfit, Chief Transformation Officer at Criteo) led the round table.

Established by Nicolas Rieul and Nans Thomas Large businesses will be able to use Actionable's happiness prediction AI in April 2024, which will help them lower attrition and retain clients. The company's platform, which takes a globally unique approach, uses data gathered throughout the customer experience to give real-time analytics and actionable insights.

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Nans Thomas, Co-Founder and Co-CEO of Actionable said, "We aim to build the most advanced AI in the world in the field of customer experience and this funding will allow us to recruit the best experts in the field. We already have two doctors in Machine Learning and Mathematics in the team"

Nicolas Rieul, Co-Founder and Co-CEO said, "This funding round is an important step for Actionable, it gives us the means to satisfy our first beta testers and thus build in real conditions the best predictive customer experience platform".

About Actionable

Actionable is a firm that specializes in using artificial intelligence to anticipate consumer satisfaction. It gives companies the capacity to forecast daily customer satisfaction levels throughout their whole client base thanks to its cutting-edge platform. Actionable determines the primary drivers of this satisfaction by utilizing a novel approach that examines data at every stage of the customer experience. It also makes it possible to track important metrics in real-time with an extensive dashboard and widgets.