Accenture Acquires ON Service GROUP to Help Insurers in Germany Improve Operational Resiliency

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Acquiring ON Service GROUP enhances Accenture’s capabilities in insurance operations, expanding the range of services available to clients in Germany for insurance business processes such as sales and policy administration.

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The acquisition strengthens Accenture’s ability to manage the entire process chain while helping clients optimize operations, be more agile and drive growth through digital services.

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Headquartered in Siegburg, Germany, with additional offices in Hamburg and Munich, ON Service GROUP has more than 20 years of experience delivering high-value operations services across property and casualty, life and health insurance processes.

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Christina Raab, market unit lead for Accenture in Germany, Austria and Switzerland, added: “Ever-changing customer expectations, a complex regulatory agenda and skills shortages – these are just some of the challenges that companies in Germany are facing, including the insurance industry. To speed up transformation and accelerate growth, CEOs and C-suites should focus on leveraging the full potential of data, technology and people, and be open to innovate processes. With the acquisition of ON Service GROUP we will be fully equipped to help insurers achieve these goals.”

Stefan Giesecke, CEO of ON Service GROUP, said, “Accenture’s global scale and scope will provide our people with exciting new opportunities to take insurance operations to the next level and offer clients one-stop solutions to streamline the entire process chain and drive transformation further. Together we will address the key market demand for agility and innovation, offering new ways to drive growth in disruptive times.”

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries.

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