By moving to a larger site in Romania, TDCX, an award-winning provider of digital customer experience (CX) solutions for technology and blue-chip enterprises, has increased its footprint throughout Europe.
The campus, which is called Green Court Campus, is situated in the centre of the most vibrant business zone in the northern part of Bucharest. It has meeting rooms, a canteen, and a movie theatre where staff members can spend movie evenings together, as reported by Businesswire.
Ms. Sophie Chelmick, Executive Vice President, EMEA, TDCX, said, “Our campus in Bucharest is an important hub for our Europe operations. Romania is situated in the heart of Europe, making it easy to collaborate with clients and partners across the continent. Its business-friendly environment, cost-effectiveness and skilled workforce make it a favorable location for outsourcing, and we see strong potential in expanding our presence here. We hope that through our efforts to grow our Romanian campus, we will be able to attract interesting jobs that will lead to meaningful careers for our talents here.”
The company’s growth in the area and its dedication to assisting additional clients in utilising Europe as an outsourcing venue are both reflected in the growth of TDCX’s Romanian campus.
Mr. Daniel Mereuta, Country Director, TDCX said, “Today’s customers are better informed, better connected, and more demanding than before. Hence, it is getting increasingly tough for brands to navigate customer expectations, keep pace with technological innovations and hire the talent needed to drive customer satisfaction.
TDCX Romania has increased the number of employees in just over two years. The company serves clients in a variety of industries, such as as software, e-sports, automobiles and health technology. The expanded Romania site is a strategic investment that will better position TDCX to meet potential client needs, in addition to supporting current clients and acquiring additional mandates.
TDCX has demonstrated its commitment to ecological sustainability in building selection by selecting a LEED Platinum-certified building for its new location in Romania. It is well served by a number of amenities, including a well-known retail centre directly across the street, and is conveniently accessible by public transit.
With the capacity to offer support in fifteen languages, TDCX’s Romanian location is already able to provide the kind of customised, multilingual service required to cater to the multilingual and culturally varied market in Europe.
TDCX, a Singaporean company, offers revolutionary digital CX solutions that help disruptive and market-leading businesses grow their consumer bases, foster customer loyalty, and safeguard their online communities.
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.