Runnr.ai funding news – Utrecht-based Runnr.ai Secures Undisclosed amount of Funding
Feb 25, 2025 | By Kailee Rainse

Runnr.ai, an AI-powered platform for automating guest communication in the hospitality industry, has raised more funding in an extension round led by Arches Capital. This new investment brings the total raised to $2M and will help improve guest satisfaction, simplify operations, and increase revenue through AI automation.
SUMMARY
- Runnr.ai, an AI-powered platform for automating guest communication in the hospitality industry, has raised more funding in an extension round led by Arches Capital.
- Runnr.ai was founded in 2022 by Steven, Michiel, and Maarten, who worked together at Booking.com and gained strong experience in hospitality, technology, and integrations.
It is a virtual assistant for hotels and other accommodations. It helps manage guest communication through WhatsApp and SMS, combining all messages into one inbox.
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The platform offers features like real-time translation, automated messages and promoting services like breakfast and late check-outs. It also works with hotel management systems to improve guest interactions and streamline operations.
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It can also integrate with Booking.com’s inbox, making it easier to manage guest messages from multiple channels in one place.
Michiel de Vor, co-founder and CEO of Runnr.ai said, “AI software for the hospitality industry is projected to be a $70B+ market in 2031. Hotels and holiday parks struggle to manage guest interactions, while maximizing revenue opportunities. Runnr.ai eliminates these inefficiencies by automating messaging, upsells, and service requests with deep hospitality software integrations, ensuring a seamless guest experience with minimal operational effort, With the backing of Arches Capital and our angel investors, we’re excited to scale our impact and bring intelligent automation to even more accommodations worldwide.”
The extra funding will help improve Runnr.ai’s products, expand into new markets, and hire key people to strengthen its position in AI-powered hospitality solutions. The growth will start in the Netherlands, Belgium, and the United Kingdom, and then expand to the rest of Europe.
Frank Appeldoorn, Managing Partner at Arches Capital said, “Runnr.ai is setting a new standard in AI-powered hospitality automation, Their ability to drive guest engagement and revenue, while streamlining operations, makes them a must-have solution for any type of accommodation. We believe in their long- term potential and are excited to back this next phase of expansion.”
About Runnr.ai
Runnr.ai was founded in 2022 by Steven, Michiel, and Maarten, who worked together at Booking.com and gained strong experience in hospitality, technology, and integrations. At Runnr.ai, they develop new technology to improve communication and enhance experiences for both hospitality professionals and their guests.