Lytra Closes Pre-Seed Round To Expand AI Manufacturing Solution

Service operations are a strategic growth opportunity for manufacturing companies often accounting for a significant share of revenue and delivering higher margins than new equipment sales. Yet, increasing machine complexity and rising customer expectations make effective service delivery more critical.

Capturing this potential requires scalable processes and efficient use of product and process knowledge a challenge compounded by ongoing skills shortages.

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Lytra addresses these challenges with an AI operating system tailored for manufacturing service operations. The platform deploys multiple AI agents to automate core service processes such as spare parts ordering, technician scheduling and technical support.

Built on existing domain expertise and fully integrated into customers’ IT environments, the system is operational from day one, allowing service teams to focus on complex cases while reducing response times and operational workloads.

According to Timo Bertsch, Investment Manager at HTGF, after-sales service remains one of the largest untapped sources of value in manufacturing. He notes that Lytra addresses this challenge with a focus on automation, scalability and preserving expert knowledge through AI.

As an industrial technology company, Lytra helps mechanical engineering firms transform after-sales service into a scalable revenue driver by automating service request handling on a single, integrated platform.

The company plans to use the new funding to further enhance its platform and expand its customer base among mid-sized manufacturers in 2026 building on the success of its initial pilot projects.

About Lytra

Founded in 2024 Lytra automates service operations for mechanical engineering companies using AI agents. By streamlining service request handling it saves over 10 hours per employee per week reduces costs and increases service revenue by more than 11% transforming after-sales into a scalable, automated growth driver.