FL-based ResultsCX Acquired Huntswood

Through the acquisition, ResultsCX will increase the scope of its services in the banking, financial services, and insurance industry as well as its relationships with utilities that provide energy and water.

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Under the direction of CEO Martin Dodd, Huntswood offers customer solutions and consultancy that helps businesses achieve financial gains while resolving issues associated with offshore. The company was established in 1996 and has its headquarters in Berkshire, UK. It also has two centers of excellence in South Africa: one in Durban and one in Cape Town.

ResultsCX, under the direction of CEO Rajesh Subramaniam, offers Customer Experience Management (CXM) solutions to more than 75 international businesses, including Fortune 500 and 100 corporations.

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It has helped brands in the banking and financial services, retail, fast-growing technology, media, healthcare, and other sectors achieve their goals for the consumer and the company for more than thirty years.

Rajesh Subramaniam said: “Huntswood stands out as a market leader in complaint management, remediation, and fraud resolution, drawing upon over two decades of invaluable experience in customer service. This gives them a unique capability to identify and resolve customer pain points with remarkable efficacy. Aligning with a brand like Huntswood perfectly fits into our strategic growth objectives in Europe. It also significantly extends our reach by establishing a presence in South Africa, an increasingly sought-after offshoring destination renowned for its customer-centric workforce and the ability to handle diverse and complex work.”

About ResultsCX

A top supplier of revolutionary Customer Experience Management (CXM) solutions to more than 75 international businesses, including Fortune 500 and 100 organizations, is ResultsCX. They have been delivering exceptional customer and business results for over thirty years to companies in a variety of industries, including banking and financial services, retail, fast-growing technology, media, healthcare, and telecom.

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About Huntswood

Huntswood is who they are. those that prioritize collaboration. a dependable group with the knowledge, skill, and speed to improve results for their clients, and the communities in which they operate. From complaints to customer service, remediation to resilience, they provide resourcing, outsourcing, and advising services, bringing together the people, systems, and expertise that companies require to thrive.

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