
Estonia has reached an extraordinary milestone by becoming a country that digitalises 100% of its government services. As of December 2024, every service—even filing for divorce—can now be completed online, marking a new era in citizen-centric governance.
SUMMARY
- Estonia has reached an extraordinary milestone by becoming a country that digitalises 100% of its government services.
- To celebrate this achievement, Estonia is launching the campaign ‘100% Digital & 0% Bureaucrazy’, which will run from 27 January to 27 March 2025.
This achievement positions Estonia as a global leader in digital governance and sets a benchmark for nations worldwide.
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The final service to be digitalised was divorce, a complex and emotionally sensitive process. By bringing this service online, it has demonstrated its ability to innovate even in areas requiring nuance and care.
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Couples can now submit applications digitally, access pre-filled forms, and finalise their divorce with minimal stress. Since its launch, 53% of divorce applications have already been filed online, reflecting the efficiency and convenience of the service.
Enel Pungas, Head of the Population Facts Department at the Estonian Ministry of Interior said, “Digitalising divorce reflects Estonia’s commitment to making even the most complex life events simpler and more accessible. It’s not just about technology; it’s about creating services that meet people’s needs during challenging times,”.
The service includes a mandatory 30-day reflection period, ensuring thoughtful decision-making. It also provides tools for dividing marital property and offers guidance for families navigating custody agreements, reinforcing the state’s dedication to user-centric solutions.
Beyond divorce, it’s digital governance has seen significant adoption, with 85% of birth registrations and 56% of marriage applications now completed digitally.
A Blueprint for Digital Governance
Estonia’s achievement highlights its innovative approach to governance:
- 100% online services: It has eliminated bureaucracy through seamless digital solutions.
- Scalable innovations: It’s e-government model is open for adoption worldwide, offering tools and systems that any nation can implement.
- Human-centric technology: It prioritises simplicity and accessibility, empowering citizens while ensuring security and transparency.
‘100% Digital & 0% Bureaucrazy’ Campaign
To celebrate this achievement, Estonia is launching the campaign ‘100% Digital & 0% Bureaucrazy’, which will run from 27 January to 27 March 2025. They invite global audiences to explore it’s digital achievements through our e-Estonia Briefing Centre in Tallinn.