About Smart Role

Smart Role is an AI-powered interactive training platform designed to transform customer service training. By simulating realistic, dynamic scenarios, Smart Role enables organizations to drastically reduce onboarding time, enhance agent performance, and lower training costs. The platform helps customer service teams build confidence and competence through hands-on, adaptive learning experiences. Revenue is generated through subscriptions and usage-based fees, offering scalable solutions for companies of all sizes. Founded in 2022, Smart Role empowers organizations to streamline training, improve customer interactions, and save money through the power of artificial intelligence and automation.