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LiveAgent

LiveAgent is a help desk platform designed to boost customer satisfaction, increase profits, and save time by streamlining email management, offering multi-channel support, and simplifying overall customer service operations.

Bratislava, SaaS, Slovakia


About LiveAgent

LiveAgent, founded in 2011 by Viktor Zeman and Andrej Harsani under their software company Quality Unit, is a comprehensive multi-channel customer service platform. It offers a fully-featured live chat, universal inbox, ticketing system, and built-in call center, enabling companies like BMW, Yamaha, and Huawei to streamline and manage customer support efficiently. With 175+ help desk features, LiveAgent empowers businesses to deliver seamless, real-time support while enhancing customer satisfaction and overall service quality.

Legal Name

: LiveAgent

Headquarters

: Bratislava, Slovakia

Business Model

: B2B, B2C

Founding Date

: 2011

No. of Employees

: 11-50

Founding Members

: 1. Viktor Zeman CEO


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