Amsterdam’s Mews Acquires US-based AI Startup DataChat

The acquisition will enable the Dutch unicorn to develop fully autonomous hospitality systems. Integrating DataChat’s technology will speed up the creation of AI-driven agents across key areas like reservations, operations, distribution, revenue optimisation, and guest experience.

This follows Mews’ recent acquisition of UK-based Flexkeeping, which automates hotel operations and housekeeping.

“From bookings to check outs, every guest moment generates data – positioning hospitality among the world’s most insight-rich industries. The true opportunities lie in unlocking that data to power smarter, more intelligent operations,” says Richard Valtr, Founder of Mews.

Founded by Viken Eldemir, DataChat focuses on natural language processing (NLP) and automation across industries like retail, finance, and telecommunications.

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Its platform lets users interact with data through simple language, enabling them to generate insights, workflows, and predictive models without any coding expertise.

“At DataChat, we’ve built technology that bridges the gap between human understanding and machine capability,” says Viken Eldemir, CEO of DataChat.

“By combining conversational interfaces with automated data reasoning, we’re going to be building agents that understand intent, reason across data sources, and act autonomously, which will bring an entirely new level of intelligence and personalisation to hospitality. This will mean Mews hoteliers can get answers to questions without having to run or interpret reports,” adds Eldemir.

Led by Matt Welle, Mews has built the Mews Hospitality Cloud to simplify hotel operations, enhance guest experiences, and boost profitability. Its clients include BWH Hotels, Strawberry, The Social Hub, and Airelles Collection. With over 5,500 customers in 85+ countries, Mews has raised $410M from investors like Goldman Sachs, Kinnevik, and Tiger Global.

“With DataChat’s exceptional team and technology, we’re moving beyond systems that simply assist hoteliers – toward intelligent platforms that evolve in real time, learning from every interaction. With this step, Mews is defining the future of agentic hospitality,” adds Valtr.

About Mews

Mews is a cloud-based hospitality platform that helps hotels automate operations, boost efficiency, and increase revenue. Serving over 12,500 customers across 85 countries, it enables hoteliers to deliver seamless and personalized guest experiences through integrated tools for bookings, payments and performance management.