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BehaviorSMART

BehaviorSMART helps travel and hospitality businesses enhance guest experiences and make smarter decisions using behavioral science. From nudges to cognitive framing, it drives cost savings, better engagement, and stronger competitive advantage.

E-Commerce, Switzerland


About BehaviorSMART

Founded in 2019, BehaviorSMART was created to accelerate sustainability within the travel and hospitality industry by harnessing the power of behavioral science. The company develops and delivers innovative, behavior-based solutions that integrate sustainable practices directly into service design and daily operations. By partnering with businesses, business groups, and destination authorities, BehaviorSMART drives measurable impact—making sustainability not just an initiative, but a natural part of how the industry operates.

Legal Name

: BehaviorSMART

Headquarters

: Lausanne, Switzerland

Business Model

: B2B, B2C

Founding Date

: 2019

No. of Employees

: 11-50

Founding Members

: 1. Gergana Nikolova CEO & Co-founder


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